“Retail Menaces” – 11 Nov 2008 – Gets Heard!

Case 3 – Posted On: 11 November 2009

Retailer: Krunal Stationers and Xerox, 6, Corporate House, Opp. Pakvan-2 , Judges Bungalow Road. Name: Shaileshbhai Shah (40027042/9428580125)

I have mentioned more details because I think everyone should know who the person is and should we really buy anything from him.

As I said, I am trying to buy an ink-pot and it hasn’t happened yet ideally. I sent my office help Vipul to get me this ink-pot. He got me this 60ml ink-pot and he paid Rs. 15. As you can see in the images, the MRP is covered with black marker and hand written price appears on the top (Rs. 15/-). I went back to the shop and asked why it is so? “Etla j laie chhie, amne posatu nathi!” That’s what Shaileshbhai had to say about this. So what is the need of putting an MRP on any product?

It was just a matter of 3 odd rupees, but it doesn’t end there. You would definitely think, what is the fuss about just a few coins? There is a lot of fuss about it, because it begins only there. There was a young guy working in the same shop and presumably he was the son of Mr. Shah. He would follow and may use better tricks than his father. I could have paid 3 rupees more and got my ink-pot but I asked for the refund and did not buy it! It is up to you to decide how much you want to allow these people to do whatever they want. There might be more serious cases but I hope this was exemplary to understand such situations.

“JAAGO GRAHAK JAAGO!”

Comment from a customer!

hi,

who r u? and what u want i not matter it.

But don’t make people fool. Because i bought a ink pot from krunal stationers after reading your post .shailesh bhai say me its price is 12 and i give him 100 rs note.So he return me 90rs and say when ever u come next time give 2 rs because i not have changes.

So for your private purpose and easy publicity don’t try to make people fool.So, Remove this post as soon as possible because its totally wrong

Avinash Patel

My response to it – 24 SEPTEMBER 2009

As an update I am republishing this as a new post as well! One of the customers bought the same ink pot from Krunal Stationers and mentioned that he did not have any trouble buying there and also the store keeper has been kind to him. No one would be more glad than me about this as, my purpose was to have the customers to be more aware and awake! And also the retailers follow the standard practices.

While re-reading my own post, I did sound a bit agitated and aggressive but that is what I felt at the time I had this experience! Wrong things do provoke me, and I thank God for that!

Thank You Avinash for letting me know that I got heard!