“Retail Menaces” – 11 Nov 2008 – Gets Heard!

Case 3 – Posted On: 11 November 2009

Retailer: Krunal Stationers and Xerox, 6, Corporate House, Opp. Pakvan-2 , Judges Bungalow Road. Name: Shaileshbhai Shah (40027042/9428580125)

I have mentioned more details because I think everyone should know who the person is and should we really buy anything from him.

As I said, I am trying to buy an ink-pot and it hasn’t happened yet ideally. I sent my office help Vipul to get me this ink-pot. He got me this 60ml ink-pot and he paid Rs. 15. As you can see in the images, the MRP is covered with black marker and hand written price appears on the top (Rs. 15/-). I went back to the shop and asked why it is so? “Etla j laie chhie, amne posatu nathi!” That’s what Shaileshbhai had to say about this. So what is the need of putting an MRP on any product?

It was just a matter of 3 odd rupees, but it doesn’t end there. You would definitely think, what is the fuss about just a few coins? There is a lot of fuss about it, because it begins only there. There was a young guy working in the same shop and presumably he was the son of Mr. Shah. He would follow and may use better tricks than his father. I could have paid 3 rupees more and got my ink-pot but I asked for the refund and did not buy it! It is up to you to decide how much you want to allow these people to do whatever they want. There might be more serious cases but I hope this was exemplary to understand such situations.

“JAAGO GRAHAK JAAGO!”

Comment from a customer!

hi,

who r u? and what u want i not matter it.

But don’t make people fool. Because i bought a ink pot from krunal stationers after reading your post .shailesh bhai say me its price is 12 and i give him 100 rs note.So he return me 90rs and say when ever u come next time give 2 rs because i not have changes.

So for your private purpose and easy publicity don’t try to make people fool.So, Remove this post as soon as possible because its totally wrong

Avinash Patel

My response to it – 24 SEPTEMBER 2009

As an update I am republishing this as a new post as well! One of the customers bought the same ink pot from Krunal Stationers and mentioned that he did not have any trouble buying there and also the store keeper has been kind to him. No one would be more glad than me about this as, my purpose was to have the customers to be more aware and awake! And also the retailers follow the standard practices.

While re-reading my own post, I did sound a bit agitated and aggressive but that is what I felt at the time I had this experience! Wrong things do provoke me, and I thank God for that!

Thank You Avinash for letting me know that I got heard!

Retail Menaces

A lady came from England and ignited Amdavadis to hit the cleanliness campaign. I shouldn’t let this hour pass without appreciating the effort from Ahmedabad Mirror and the people who gathered for the task. Bravo!

 

Let’s get more issues in light and let’s clean our own Ahmedabad thoroughly! Let’s clean the dust, rubbish, plastic, papers and importantly corruption and retail menaces. I am trying to buy an ink-pot and no joy from last few days. There are some cases I want to share!

 

Case 1

 

State Transport: Koba circle to Vadaj Terminus

 

This one is a little off the track from retail sector but it’s again about tricking the customers in a cleaner way! I was travelling from Koba circle in an ST Bus and as soon as I got on the bus, I asked for the ticket to Vadaj. Front-seated conductor released a ticket from a gadget he had for generating tickets and said, “Chhutta 7 rupiya aapo!” (Give me the change of 7 rupees!) His sentence struck me at the very moment, but I gave him Rs. 10 note believing it is a fair change I am giving and not a 100 rupees note. He said that he doesn’t have 3 rupees change.

 

Now, isn’t it ridiculous that they don’t have change for the passengers. It is their duty to keep enough change for the passengers because ad-hoc passengers wouldn’t carry the change always.

  

Case 2

 

Retailer: Vidhyarthi Book Depot, Stadium Five Roads

 

I wanted an ink pot of 60 ml. I handed over 20 rupees as the MRP was Rs. 12. Sales person said “You will have to buy a pen worth Rs. 3 because we don’t have change!”

 

I bailed out, “I don’t want to buy anything!”And got my money back! Why should I be obliged to buy something which I don’t need? And to keep and to give change is the responsibility of the retailer.

  

Case 3

 

Retailer: Krunal Stationers and Xerox, 6, Corporate House, Opp. Pakvan-2 , Judges Bungalow Road. Name: Shaileshbhai Shah (40027042/9428580125)

 

I have mentioned more details because I think everyone should know who the person is and should we really buy anything from him.

 

As I said, I am trying to buy an ink-pot and it hasn’t happened yet ideally. I sent my office help Vipul to get me this ink-pot. He got me this 60ml ink-pot and he paid Rs. 15. As you can see in the images, the MRP is covered with black marker and hand written price appears on the top (Rs. 15/-). I went back to the shop and asked why it is so? “Etla j laie chhie, amne posatu nathi!” That’s what Shaileshbhai had to say about this. So what is the need of putting an MRP on any product? 

 

It was just a matter of 3 odd rupees, but it doesn’t end there. You would definitely think, what is the fuss about just a few coins? There is a lot of fuss about it, because it begins only there. There was a young guy working in the same shop and presumably he was the son of Mr. Shah. He would follow and may use better tricks than his father. I could have paid 3 rupees more and got my ink-pot but I asked for the refund and did not buy it! It is up to you to decide how much you want to allow these people to do whatever they want. There might be more serious cases but I hope this was exemplary to understand such situations.

 

“JAAGO GRAHAK JAAGO!”

How retailers make a fool out of you!